What we’ve achieved (so far).
The following case studies are selected examples of how we’ve helped create positive outcomes in vastly
different industries and situations. And we eagerly look forward to the next challenge.
A Case Study in Manufacturing Turnaround.
A legacy manufacturing company faced significant losses, disengaged management, woeful front-line morale, an adversarial relationship with its union partners, and skills drain in key operational knowledge areas.
We developed a holistic strategy to rebuild the connection between leadership and the workforce, modernize the union contract, establish a trust-based working relationship with union leaders, overhaul the sales strategy and product mix, and revamp supplier agreements.
increase in monthly throughput
increase in VM of product mix
improvement to cash flow position
First profitable operating result
A Case Study in Healthcare Profitability.
A large healthcare organization sought to increase revenue amidst a highly bureaucratic and regulated environment.
We instituted a new people-focused strategy, including staff restructuring with the intent of improving revenue — rather than reducing costs.
increase in top revenue center capacity
throughput improvement for another
key revenue generating support service
A Case Study in Acquisition.
While being acquired by a global player, a Tier 1 automotive supplier needed to shepherd its most precious strategic advantage — a vibrant culture — through the strenuous transition.
By conducting a company-wide assessment, we identified the day-to-day activities that had the highest impact on employee engagement and retention. The quantitative results of these behaviors were presented to the new parent company, and we engaged with the acquirer’s leadership to enmesh their new expectations and practices with the existing culture.
or higher employee engagement scores